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Latest Blog Posts & Reviews

The HelpScout help desk launched in 2011, and today it powers more than 5000 support teams in 70 countries. Will it suit the needs of your business too? Check out their features to learn more… CREATE TICKETS (COMMUNICATION CHANNELS) Via email: Yes Via web interface: No Via social channels: No Via phone: Yes. This is […]

The post HelpScout | Help Desk Software Review appeared first on PromoteLabs Blog.

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If you’ve spent any time at all seriously researching support desks, then you’ve probably heard about ZenDesk. Question is, is ZenDesk a good fit for your business? Read on to find out… CREATE TICKETS (Communication Channels) Via email: Yes Via web interface: Yes Via social channels: Yes Via phone: Yes, but it costs extra. Via […]

The post Zen Desk | Help Desk Software Review appeared first on PromoteLabs Blog.

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HappyFox prides itself on offering the power and flexibility to support a wide range of businesses around the globe. Let’s take a look at their features to find out if the HappyFox help desk software is a good choice for… CREATE TICKETS (Communication Channels) Via email: Yes Via web interface: Yes, via a login desk […]

The post Happy Fox | Help Desk Software Review appeared first on PromoteLabs Blog.

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RhinoSupport is all about saving you time, by offering you a support platform that makes it as easy as possible for your support team to provide great customer service. Take a look at the features below to see if RhinoSupport is a good fit for you… CREATE TICKETS (Communication Channels) Via email: Yes Via web […]

The post Rhino Support | Help Desk Software Review appeared first on PromoteLabs Blog.

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FreshDesk boasts over 80,000 customers around the world. But is it a good choice for you and your business?

The post FreshDesk | Help Desk Software Review appeared first on PromoteLabs Blog.

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